Business in Resolving Social Issues

To contribute to the reduction of emissions in supply chains by improving our customers’ logistics processes (Scope 3), the Yamato Group implements processes aimed at reducing greenhouse gas (GHG) emissions through comprehensive guidance, from calculations to understand the current status of GHG emissions, to reviewing logistics to make reductions and the verification of results.
For details, please refer to Support for Reducing Greenhouse Gas Emissions by Improving Logistics Efficiency (Japanese only).

To be a partner that contributes to solving issues in communities, the Yamato Group concludes partnership agreements with local governments and partners in communities and undertakes initiatives that will contribute to solving social issues.

As of March 31, 2024, we have signed 195 agreements related to watching over the elderly with local governments and related organizations nationwide. Against the backdrop of social issues such as the increasing number of elderly people living alone and a lack of people who are watching over people in communities, we provide the Kuroneko Monitoring Service HelloLight Visit Plan using IoT light bulbs. You can watch over your family member living separately simply by replacing the light bulbs in the bathroom, hallway or other places in the home of the family member with HelloLight bulbs. The monitoring service is used not only by individual customers but also real estate companies that seek to enhance the value of real estate. Certain local governments use the Kuroneko Monitoring Service in their elderly monitoring services.
Approximately 15,000 households use the service as of July 31, 2024.

Yamato Transport is working with local governments and bus companies to maintain the bus route networks in mountainous areas where depopulation and aging are progressing by introducing passenger/cargo mixed transportation (simultaneously transporting passengers and cargo together), and improving lifestyle services for local residents by improving the efficiency of logistics.

We are engaging in trials with Sapporo Drug Store Co., Ltd. wherein satellite stores are set up in Yamato Transport sales offices in Hokkaido (Okushiri, Hokkaido Horonobe, Tokoro, and Oumu) to support the lifestyles of and a shopping environment for people who live in rural areas where the market population is declining in line with the falling birthrate and aging population.
Employees of Yamato Transport act as sales representatives within the sales offices for items such as daily commodities. Additionally, as an initiative to help shoppers who face difficulties buying daily essentials, we have been operating mobile sales vehicles, utilizing pickup and delivery vehicles from the Okushiri sales office, since August 2022. We are carrying out trials for mobile sales of products carried by Sapporo Drug Store Co., Ltd. in districts where people facing difficulties with shopping live.

Yamato Transport is engaged in disaster prevention and support, both during disasters and in normal times, based on disaster response agreements, as it strives to realize living environments where people can continue to live with peace of mind and in safety.
We aim to provide stable provision of supplies by working together with local governments and companies to transport them and supporting operations at base facilities. We will help to reduce the operational burden of local governments by getting involved with supply management operations during normal times, and ensure that supplies (food, water, blankets, equipment and materials, etc.) can be used appropriately during disasters by conducting food expiry date management and operation checks of equipment and materials.